Fujitsu Support Pack On-Site Service - Utvidet serviceavtale - deler og arbeid - 3 år (fra opprinnelig kjøpsdato for utstyret) - på stedet - 9x5 - reparasjonstid: neste forretningsdag - må kjøpes innen 90 dager fra produktkjøpet - for ETERNUS LT260, LT40 S2, LT60 S2; ETERNUS DX 60 S3, 600 S3, 8700 S3, 8900 S3

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.